Colin has specialised in the fields of relationship management, loyalty programmes, social finance, corporate governance and fundraising. He has worked in each of these disciplines both theoretically and in practice for more than 15 years. He has worked and founded both local and international profit and non-profit organisations designing, implementing and managing multi-faceted relationship and information-oriented strategies assisting companies in wide range of industries in both South Africa and abroad.
He has contributed to a variety of industry and media reviews on investment, skills development, impact of ICT on unemployment, fundraising, and loyalty and has presented at industry and client conferences on the social finance, analytics, fundraising, loyalty economics and relationship management and the perspectives they bring to business and social systems.
Colin is the founder of the Relativ group of companies that has played a part in the creation and development of a number of social impact projects, including The Broccoli Project, which was awarded 2nd Place and the Best Social Impact Awards as the Global Entrepreneurship Competition in Barcelona in 2009. He has received a Bachelor of Social Science majoring in Business Administration and Economics from the University of Natal, Durban and a Masters of Philosophy cum laude in the field of Information and Knowledge Management from the University of Stellenbosch and is currently finalising his PhD research at the University of Stellenbosch Business School.
He is a Fellow of Institute of Directors in Southern Africa, a member of South African Institute of Fundraisers, a mentor for the Endeavour programme and serves on the boards of a number of for-purpose organisations.
Dax has previous experience in research, tools and process design and development, stakeholder engagement and mapping, community meeting facilitation, community liaison identification, community needs identification and assessment, theory of change development and impact assessment, have been invaluable in fulfilling his role along with his experience in management and business.
After completing her Masters degree in Research Consulting at Unisa, Therèse started her career in market research at one of South Africa’s leading research houses. Her work included the design of data gathering instruments, quantitative and qualitative data analysis and project management for a vast amount of research projects in different industries.
She entered the financial services market in 2004 and her field of expertise includes conducting primary & secondary research, evaluating new trends and market adjustments to make recommendations for strategy, developing market segmentation models and competitive analysis and benchmarking in terms of products, marketing activities, distribution forces and strategies. She has further experience in customer relationship & loyalty management, product development, understanding market dynamics and identifying new marketing opportunities.
Her registration with professional memberships/bodies include: registration as Research Psychologist with the Health Professions Council of South Africa (HPCSA); Investment Analyst Society (IASSA); South African Market Research Association (SAMRA); PsySA; Black Management Forum and Honorary Ranger of South African National Parks (SANParks).